Everyone is talking about organizational culture these days. But since culture is multi-faceted and “soft,” it’s easy to talk about it and not take action. We may ask, is culture really worth the effort? Are there tangible benefits in business? Based on my experience,...
Tom wants to advance. He is ambitious. He’s a skilled contributor within his team and beyond. In his organization, the next step forward is to become a team leader. He takes that step with confidence and enthusiasm. But one year later, his team is faltering. Morale is...
A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. Servant leadership is a timeless concept, but the phrase was coined by Robert K. Greenleaf in his 1970 essay The Servant as Leader. Greenleaf said: “The...
I don’t know about you, but the end of the year always seems like a good time to reflect. It is an opportunity to review the lessons we’ve learned, then look forward and plan for the future. Recently I noted to a colleague that I’ve been facilitating leadership...
A colleague recently shared a quote that captured my attention: “When a complex system is far from equilibrium, small islands of coherence in a sea of chaos have the capacity to shift the entire system to a higher order.” -Ilya Prigogine, Nobel Laureate...