by Mark Cook
Conflict pushes most of us into a fight or flight mentality. We either rush into debate or shrink into artificial agreement for fear of damaging the relationship. Both mentalities prevent deeper understanding, better solutions, and richer relationships. But not all...
by Mark Cook
You may be surprised to learn that there is no best leadership style. There are actually many good ways to lead. The key is knowing how to choose the most effective style for the situation you’re facing. The best leaders have this ability. Certainly, there are one or...
by Mark Cook
What’s the opposite of empathy? Apathy? Indifference? Lack of interest? Callousness? Dismissiveness? Empathy is the ability to sense and articulate other’s feelings and viewpoints. We begin to practice empathy when we demonstrate an active interest...
by Mark Cook
We join the voices within our community and around the world that denounce the deeply rooted racial injustice in our country and beyond. We affirm that Black lives matter because we know that the reality in our country and the world of work demonstrates that all...
by Mark Cook
“We just need to be more mindful.” I’m hearing this statement frequently in answer to almost any question in my seminars. While seeking clarification about meaning, I get a variety of responses from self-awareness to mature to compassion. Mindfulness can...
by Mark Cook
Transparency in business is a new trend. How many of us understood how many calories we were consuming at our favorite restaurants before that feature on menus became a trend? It influences what I order today. Transparency is the new model. How have...
