by Mark Cook
Everyone is talking about organizational culture these days. But since culture is multi-faceted and “soft,” it’s easy to talk about it and not take action. We may ask, is culture really worth the effort? Are there tangible benefits in business? Based on my experience,...
by Amelia Yant
When you think of a great coach, who comes to mind? Maybe it’s a top-tier athletic coach, or someone who coached you as a youth. Maybe you’ve received skillful coaching from a work supervisor or mentor. Whatever the context, all great coaches invest time and energy in...
by Mark Cook
A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. Servant leadership is a timeless concept, but the phrase was coined by Robert K. Greenleaf in his 1970 essay The Servant as Leader. Greenleaf said: “The...
by Mark Cook
I don’t know about you, but the end of the year always seems like a good time to reflect. It is an opportunity to review the lessons we’ve learned, then look forward and plan for the future. Recently I noted to a colleague that I’ve been facilitating leadership...
by Mark Cook
A colleague recently shared a quote that captured my attention: “When a complex system is far from equilibrium, small islands of coherence in a sea of chaos have the capacity to shift the entire system to a higher order.” -Ilya Prigogine, Nobel Laureate...
by Mark Cook
I remember how inadequate I felt in my first supervisory role. I was confident that I was leadership material, but I had no idea how to be an effective leader. I received no resources or leadership training for new managers. I had no real mentors or guides in the...
