Our Process
The CrossGroup difference is in specialization, customization, and excellence. We custom-build our trainings to meet your team where you are and help you excel.Our Leadership Program is tailored to your needs. First we partner with you to understand your organization’s mission, culture, dynamics, current leadership styles and strategic goals. Then we identify areas for growth and implement a plan for success. We take a holistic approach to building successful organizations powered by strategy, vision, and leadership at all levels.
The CrossPath Business Excellence Model
We start by meeting with the management team to understand the strategic direction, objectives, and current challenges of the company. An in-depth understanding of the business, leadership styles, culture, and strategy allows us to identify individual skills and competencies, address challenges including hiring, retention, engagement, and performance, and assess training needs. Finally, we introduce a path to sustained performance excellence based on continuous improvement.
Each organization is different. We discover what each individual organization needs to reach success before building a customized approach to training and development. Below is an in-depth look at each step of the CrossPath process:
The CrossPath Stages
We ask the questions, then work with you to find the answers. Our leadership experience coupled with your professional expertise leads to exponential growth.
Corporate Strategic Direction
Establish the corporate mission, vision, values, and strategic goals.
Organizational Assessment
Assess organizational culture and employee strengths and weaknesses to identify the needs of the business.
Individual Competencies
Identify specific skills and competencies for maximizing performance.
Leadership & Organizational Development
Customize training and coaching for current and emerging leaders to improve performance, and implement strategies for long-term growth and resilience.
Employee Development
Create training, coaching, and development programs to engage employees and instill a culture of leadership at all levels.
Sustained Excellence
Build a successful organization that thrives on continuous improvement and sustained excellence.
Corporate Strategic Direction
Every organization needs a strategic direction, with clearly articulated, measurable goals and objectives.
We begin the process by gaining an understanding of the mission and strategic direction of the organization. We work with key leaders and managers to:
- Determine and establish the strategic direction
- Gain insight into the company culture, organization and management team
- Define strategic goals and objectives
- Build a tailored plan to strengthen employees
Organizational Assessment
A strong organizational culture supports the implementation of strategic plans.
We help leaders map and understand the existing culture and assess employees’ current competencies. Our assessment tools help you:
- Identify the current culture
- Identify organizational strengths and weaknesses
- Develop the preferred culture, with an emphasis on manager behaviors
- Measure and improve employee engagement
Individual Competencies
An organization is only as strong as its individual employee competencies.
We assist companies in assessing key employees’ ability to perform specific job tasks by:
- Establishing core competencies for each job
- Helping you hire the right people
- Positioning employees in their most productive roles
- Developing appropriate training
- Identifying future leaders
Employee Development
To attract and retain top talent, organizations must provide opportunities for development.
We help you instill a learning culture that develops leaders at all levels of your organization with a focus on:
- Skills assessments to identify core competencies and growth areas
- Role-specific training
- Career planning
- Performance development
- Continuous improvement
Leadership & Organizational Development
We believe that leadership development should be a part of every company’s culture. From entry-level positions to the executive team, leadership training establishes a foundation of ownership and accountability and ensures organizational success.
Our leadership training programs include:
- Leadership Development
- Management Skills
- Building High Performance Teams
- Communication Skills
- Presentation Skills
- Coaching and Mentoring
Sustained Excellence
A mindset of continuous improvement establishes a goal-oriented environment with motivated employees delivering excellence and increased profits.
It creates a culture of personal and business growth that improves employee hiring, retention, engagement and motivation.
We believe our programs and our tailored approach have no parallel. We are dedicated to assisting our clients in establishing an environment of sustained excellence.
Put the CrossPath business excellence model to work for you. Contact CrossGroup to learn how we can customize the CrossPath model to make your business better.