Work With Us
We develop customized training programs to accelerate the growth of teams and organizations. With expertise across the fields of leadership, professional development and organizational development, our team is ready to build a solution for you.
EXPLORE OUR EXPERTISE
What does your company need to grow? We build customized solutions with a focus on:
Leadership
Develop the leadership skillsets of current and future leaders.
Team Development
Ensure team members’ buy-in and commitment to strategic goals.
Coaching
Explore 1:1 coaching or train your leaders to become effective coaches.
Client Development & Sales
Develop confidence and expertise in working with clients and closing sales.
Professional Development
Improve overall business and industry-specific technical skills.
Communication
Upgrade communication throughout the organization.
All CrossGroup programs can be delivered in-person or virtually.
Leadership
Leadership Skills Training
Objective: Develop leadership skills and create a role-specific action plan for team success.
Topics Covered:
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- Strategic thinking and planning
- Building commitment
- Setting and deploying goals
- Motivating team members
- Developing future leaders
Duration: 1-2 Days, virtually or in-person
Management Skills Training
Objective: Successfully transition into a management role overseeing direct reports.
Topics Covered:
- Delegation and empowerment
- Goal setting
- Giving feedback
- Coaching and mentoring
Duration: 1 Day, virtually or in-person
Team Development
Building a High Performance Team
Objective: Learn and practice strategies to develop a cohesive, effective team that gets results.
Topics Covered:
- Team assessment to identify strengths and growth areas
- 5 keys to effective teamwork: Trust, Conflict, Commitment, Accountability, Results
- Team communication strategies
- Coaching and mentoring skills
Duration: 2 Days, virtually or in-person
Making the Right Hire
Objective: Master the skills of attracting and acquiring top talent to fit your firm’s culture and strategic objectives.
Topics Covered:
- Identifying competencies
- Interviewing skills
- Using assessments
- Ensuring culture fit
- Developing relationships with prospective hires
- Achieving commitment
Duration: 1 Day, virtually or in-person
Performance Management
Objective: Learn how to conduct performance evaluations and career development plans and give effective feedback.
Topics Covered:
- Performance planning and evaluation
- Career development planning
- Giving feedback: delivering difficult messages
- Creating effective goals
- Dialogue and listening skills
Duration: 1 Day, virtually or in-person
Coaching
1:1 Coaching
Objective: Develop your leadership skills and accelerate personal and professional growth with the support of one of CrossGroup’s certified coaches.
Topics Covered:
- Executive, management and emerging leader coaching
- Assessments to identify strengths and growth areas
- Accountability partnership in setting and achieving goals
- Personalized tools and strategies for growth
Duration: Weekly, Bi-weekly or Monthly as needed, virtually
Coaching and Mentoring for Managers
Objective: Train managers in best-practice coaching and mentoring skills to become more effective team leaders.
Topics Covered:
- Coaching as a management style
- Dialogue and active listening skills
- Providing effective feedback
- Tools for accountability
Duration: 1-2 Days, virtually or in-person
Client Development & Sales
Negotiation Skills
Objective: Learn and practice negotiation techniques based on the Mutual Gains model.
Topics Covered:
- Win-win thinking
- The Mutual Gains approach: prepare, create value, distribute value, follow through
- Dialogue and listening skills
- Hands-on practice with negotiation techniques
Duration: 1 Day
Client Development
Objective: Develop lasting, mutually-beneficial relationships with clients as a trusted advisor.
Topics Covered:
- Client communication
- Earning trust and building win-win relationships
- Utilizing a strategic process to make sales
- Developing action plans and proposals
- Gaining repeat business and referrals
Duration: 1 Day
Making Sales in Professional Service Firms
Objective: Learn how to identify client needs and make sales in professional service industries.
Topics Covered:
- Identifying client needs
- Creating interest
- Building relationships
- Making the sale
Duration: 1 Day
Professional Development
Developing Active Participation Technical Workshops
Course Objective: Develop and lead a training module to teach technical skills to others.
Topics Covered:
- Active participation learning techniques
- Key elements for effective training
- Facilitation skills
- Developing learning exercises and presentation materials
- Coaching and feedback
Duration: Three 6-hour sessions (about one month apart)
Time Management
Objective: Learn time management techniques, develop personal and professional priorities, and create systems for getting things done.
Topics Covered:
- Managing paper, people, and tasks
- Determining personal and professional priorities
- Dealing with the important and urgent tasks
- Creating a time management system that works
Course Duration: 1 Day
Presentation Skills
Course Objective: Learn and practice how to give engaging professional presentations.
Topics Covered:
- Speaking skills
- Planning your presentation
- Projecting confidence and capturing attention
- Using slides effectively
- Techniques for virtual and in-person presentations
Duration: 2 Days
Communication
Workplace Communication
Objective: Learn how to communicate, handle conflict, and work together with different personalities.
Topics Covered:
- Understanding your own and others’ communication styles and preferences
- Handling conflict effectively
- Communicating in a business environment
- Collaborating across teams and departments
Duration: 1-2 Days
Assertive Dialogue in Difficult Conversations
Objective: Learn how to navigate difficult conversations, resolve conflict and collaborate effectively.
Topics Covered:
- Establishing safety
- Identifying and staying true to your purpose
- Taking ownership of emotions and stories
- Dialogue skills
- Active listening
Course Duration: 1-2 Days
“The Cross Group has helped us through our recent leadership transition and are preparing us for the next. Our staff learned how leadership is more about the individual and less about “management”. Our staff has become more accountable and less fearful of conflict. I truly appreciate what they’ve done for our company.”
Rebecca Fink
President/CEO- Smith Engineering Company