by Mark Cook
Over a decade ago, I read a blog post that used the phrase “accountable for each other.” This concept resonated with me and influenced the kind of team relationship I strive for today. Accountability is the pinnacle of teamwork, and every leader’s mindset will guide...
by Mark Cook
As the new year approaches, your company might be thinking of turning its focus to developing and reshaping new strategies. Strategizing often entails brainstorming sessions led by senior leaders but doesn’t always take the customer or team development into...
by Mark Cook
Employees bring diverse backgrounds and ways of thinking to the table, which can result in either better solutions or chaos and resentment. The importance of leadership is to celebrate those differences and cultivate a unified workplace where employees feel valued and...
by Mark Cook
The pandemic has forced many of us to slow down and given us time to rethink our priorities. As a society that values busyness, it’s easy to lose ourselves in our responsibilities and forget the things that really matter to us. At a certain point, we stop getting what...
by Mark Cook
“Why do you do what you do?” is a question that catches many of us off guard, leaving us stumbling through our words to come up with a coherent answer. But our why is the reason we exist and thus a vital part of our success. Jim Cross, the founder of CrossGroup, and I...
by Mark Cook
We all have our own ways of communicating that vary by relationship and depend on the tendencies of our counterparts. In the workplace, those tendencies can affect the productivity, efficiency, and professional communication between coworkers. In CrossGroup’s...
