by Mark Cook
Don’t get me wrong. I love what I do. At the same time, I feel that I am being stretched a bit too thin. When I try to do too many things, I feel as though I am unable to excel at just a few things. Consequently, I fear I am becoming mediocre at...
by Mark Cook
How do you handle failure as a leader? When one of your direct reports fails, you help him or her identify the issue and make adjustments to be successful in the future. Why then, as a leader, is it hard to give that kind of grace and support to ourselves? How can we...
by Mark Cook
You might be surprised to learn there is no best or worst leadership style. Instead, there are many different styles that we encourage leaders to learn and model. It’s important to pick the leadership style for the situation you’re facing. Certainly, there are one or...
by Mark Cook
As a manager, it’s easy to get caught up in the many tasks and ideas vying for your attention. The employees on your team are generally content and get their work done on time, so you keep working hard toward your collective goals. Have you ever thought about...
by Mark Cook
Question: “The employee that I thought I hired is nowhere in sight. She initially came across as motivated and positive in the interview process, but is now unhappy and maybe even disgruntled. What caused this change and what do I do to reverse it?” Answer:...
by Mark Cook
People work differently today than they did 50, and even 10, years ago. Technology, generational differences, and other changes affect present office dynamics. Using your influence rather than making demands is a proven way to effectively collaborate with your...